Loan servicing software that makes your loan book easier to manage
Keep repayments moving and your loan book up to date. Flolend brings direct debits, payment tracking, statements and follow-ups into your servicing workflow, so your team has less to organise by hand.
Upcoming payments
10 Oct 2026
Today
Tidemark Rentals Limited
Interest 10 Sep to 9 Oct
$449.50
Direct debit
Submitted12 Oct 2026
In 2d
Kowhai Example Developments
Interest 12 Sep to 11 Oct
$104.72
Direct debit
Submitted13 Oct 2026
In 3d
The Aroha Family Trust
Interest 13 Sep to 12 Oct
$637.00
Direct debit
Pending submission14 Oct 2026
In 4d
Bayswater Logistics Limited
Interest 14 Sep to 13 Oct
$718.24
Direct debit
Awaiting approval
01 / Collection
Automate direct debits with GoCardless
Set up a direct debit mandate with your client and let Flolend prepare upcoming repayments for collection. Automate or review and approve the payments, then direct debit them from the client’s bank account. Less time setting up individual debits and chasing bank transfers.
Explore the GoCardless integration02 / Payments
Quickly see what needs attention
Anything that needs a decision rises to the 'Needs attention' list on your dashboard. Overdue repayments, loans maturing soon, variations awaiting approval and documents still outstanding sit together with the amount, how long each has been waiting and the last note or message on the loan. Your ops team can work down the list in order and pick up the right task, rather than rebuilding a chase list from bank statements and spreadsheets.
Needs attention
3 to reviewTidemark Rentals Limited
14 Wharfside Lane, Auckland
Tried calling, no answer · 10 days ago
$3,900.16
38d in arrears
Kowhai Example Developments Limited
8 Rimu Road, Hamilton
Loan maturity reminder emailed · 3 days ago
$412,600
Matures 12 Nov
Fernvale Example Trading Limited
22 Schist Terrace, Queenstown
Variation requested by borrower · 1 day ago
$322.47
Awaiting approval
1 Sep to 30 Sep 2026 · Tidemark Rentals Limited
| Date | Description | Amount | Balance |
|---|---|---|---|
| 1 Sep | Opening balance | $485,670.00 | |
| 5 Sep | Repayment received | −$950.00 | $484,720.00 |
| 14 Sep | Interest: 1 Sep to 30 Sep | $1,767.00 | $486,487.00 |
| 20 Sep | RepaymentFailed | $0.00 | $486,487.00 |
| 21 Sep | Default fee | $75.00 | $486,562.00 |
| 28 Sep | Annual account fee | $285.00 | $486,847.00 |
| 30 Sep | Closing balance | $486,847.00 |
03 / Statements
Create statements quickly, in your own style
Create a loan statement from the account information already in Flolend, without rebuilding it in a spreadsheet. Customise your document templates with your branding and preferred layout, so every statement feels like it came from your team. Less preparation when a client needs an update.
04 / Arrears
Follow up arrears with a clear next step
Use automated workflows, tasks and automated email and SMS communications to organise follow-up. A dashboard helps the team see which accounts need attention and keep track of the work already done. If an account needs a quieter approach, pause the automated follow-ups while you work through an arrangement, then pick up where you left off.
Arrears follow-up
Email / SMSHi John Doe, overdue reminder for ACME Example Limited
Follow-ups paused until 22 Oct. Arrangement in place, resume when you are ready.
Loan variation
Extend the term
Move the maturity date to a later date.
Change the interest rate
Update the contract or higher rate from a chosen date.
Increase the principal
Add to the loan balance under a signed variation.
Change repayment shape
Switch this loan between Interest Only and Principal & Interest.
Change fees
Add a fee rule or stop an existing fee from a chosen date.
Additional conditions
Extra clauses to include on the variation document.
05 / Variations
Easily handle loan changes and variations
Variation workflows support your own documents as you work through changes to terms, rates, repayments and other supported loan details. Preview the updated repayment schedule before you commit, work through a variation checklist and apply any variation fees your product allows. Prepare the relevant documents and keep the change history connected to the account.
06 / Closure
Bring the loan to a tidy close
Prepare payout information and release documents, discharge PPSR financing statements and record the loan’s closure. Give your team a clear finish to the process.
Close loan
ACME Example Limited
Check everything looks right, then close the loan.
- Balance as at 12 Oct 2026
- $0.00
- Paid out date
- 12 Oct 2026
- Direct debit
- Pause
- PPSR discharges
- 1 registration
- Securities to release
- 14 Pohutukawa Heights, Rotorua
- Closing statement
- 12 Oct 2026 · Payout statement
See the servicing workflow on your own loan book
Tell us how you service your loans, and we’ll show you how Flolend could fit the way your team works.